If you have a question and would prefer to speak with a knowledgeable representative by phone, please call 1-888-999-7331 or email us at sales@americansatellite.com

We make shipping and delivery easy

A brilliantly engineered product deserves a brilliantly engineered delivery. Even though a widescreen TV may fit perfectly into your entertaiment plans, there's a very good chance it won't fit into your car. Our white glove delivery and installation service will eliminate the headaches, back injuries, and heated profanities that can result from trying to do it yourself. We'll make it a delivery date you'll be happy to remember.

We make it easy to track your order

Tracking number information will be available for all orders, which are sent via UPS, within 48 hours of the shipment. In most cases, we will email you this information. You can track your package with the number we provide at: http://www.ups.com/tracking/tracking.html.

We make it easy to get great customer support

Our obsession with customer satisfaction assures that you'll be in a great mood long after your TV is installed. We know there's nothing more frustrating than struggling to reach the party from whom you've purchased merchandise when you have a question or problem.

We make it easy to return a product

If for some unlikely reason you are not completely satisfied with a merchandise purchase made at American Satellite & Entertainment, Inc. (AS&E), you may return the merchandise for a refund within 30 days of shipment. Exceptions to this general refund policy are listed on our returns page.