DIRECT TV satellite TV ranked highest in customer satisfaction among all video providers, according to the first annual such survey by Digital Life America http://www.srgnet.com/us/programs.html. For the survey, Digital Life America covered a sample of 2,600 Americans by phone and online from June 2006 through September 2006.
Among those questioned, 55% of DIRECTV customers said they were "very satisfied" with the direct-broadcast satellite provider, with Dish following at 54%, according to Digital Life America, a syndicated trend study from Solutions Research Group.
Of the potential switchers from cable, 33% said their first choice for satellite would be DIRECT TV and 21% said it would be Dish. 47% were unsure who their choice would be.
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