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DIRECTV Programming Questions: |
Questions and related answers to DIRECTV®
Programming
are included in this segment. If you can't find the information you need, please call us at 1-888-999-7331.
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| What is the monthly fee for DIRECTV® service? |
| DIRECTV offers several programming packages, starting at $29.99 per month for TOTAL CHOICE® FAMILY up to the most comprehensive programming package TOTAL CHOICE®PREMIER which includes more than 250 channels for just $93.99 per month. For more details please refer to the programming packages listed in this website.
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| What programming does DIRECTV® service offer? |
| The DIRECTV® service features access to more than 250 available channels of entertainment. Customers have access to popular networks like Disney Channel, CNN, ESPN and TNT, as well as up to 55 pay per view choices a day including major Hollywood films and special events. Hit movies start as often as every 30 minutes and they cost only $3.99 each when you use your remote control to order. DIRECTV also offers an unprecedented professional and collegiate sports subscription lineup, including NFL SUNDAY TICKET™, NBA LEAGUE PASS, NHL® CENTER ICE®, MLB EXTRA INNINGSSM, MLS DIRECT KICK™, ESPN GamePlan and ESPN FULL COURT. There's even more! The SPORTS PACK premium service included with TOTAL CHOICE® PREMIER or as an add on delivers sports action from across the nation. Plus, adult channels like PLAYBOY TV are available on an a la carte basis. See the full line up of DIRECTV® programming.
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| What channels will DIRECTV be offering in the future? |
| It is a DIRECTV policy not to disclose information about any pending or potential programming offers. However, we do speak with a wide array of programming providers and constantly evaluate services based on the level of customer interest. Customer feedback is very important to us and, in the past, this feedback has led to the addition of new programs and channels. |
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| With over 250 channels available, how will I ever know what's playing? |
| With the DIRECTV® System, you get a built-in on-screen programming guide that shows what programming is available in a concise easy-to-read format similar to your newspaper TV grid. You can even customize the on-screen for your particular needs as well as use many helpful search features. |
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| How do I receive my local stations from DIRECTV? |
When you first placed your order for DIRECTV® service we checked to make sure that you had Local Channels available. DIRECTV is currently serving selected markets with Local Channels, selected areas may require special equipment.
Follow these steps if you require special equipment to receive local station signals:
- Use an outdoor, attic-mount or set-top antenna.
- Simply plug the antenna into the DIRECTV® Receiver and use your remote control to easily switch between local stations and other channels on the DIRECTV® System.
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| How do I order pay per view movies or special events? |
Order with your remote control by scrolling to channel 117 through 124 on your on-screen channel guide, by phone or order online.
ONLINE
- Find the movie or event you want
- Click on the order button/link
- Sign in or register
(if registering for the first time,
you'll need your account number)
- Choose a date you want to watch it on
- Choose the room you want to watch
it in and method of payment
- Confirm and watch
BY PHONE*
- Find the movie or event you want
- Call 1-800-531-5000
- Use the touch tone system to order
- Or talk to a customer service representative
WITH YOUR REMOTE
- Make sure your phone line is connected
- Find the movie or event you want starting at Channel 117 with your on-screen guide
- Flip to the channel it is playing on
- Hit OK to order
- Confirm and watch when it starts
*There is an additional $1.50 charge when pay per view events and movies are ordered by phone utilizing the automated ordering system or an additional $5.00 charge for an operator-assisted order. Event purchase prices are non-refundable. To order pay per view programming by remote, a DIRECTV® subscription is required and all DIRECTV® Receivers must be continuously connected to the same land-based phone line.
Programming and pricing subject to change.
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| Does DIRECTV offer a current listing of what movies will be showing during the month? |
Yes, you can view upcoming movies and special events in four different ways:
- The on-screen guide lists pay per view movies and events 72 hours ahead of schedule.
- Your monthly DIRECTV bill contains a listing of upcoming movies and special events.
- DIRECTV's programming guide, it has daily pay per view listings.
- DIRECTV's website features an on-line program guide.
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| Does DIRECTV offer programming in other languages? |
| Yes, DIRECTV is proud to offer international programming*, including Cantonese, Mandarin, South Asian (Hindi and Tamil), Italian, Spanish and Vietnamese-language programming!
*Pricing and channel counts subject to change.
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| How are customers billed for DIRECTV® programming? |
| DIRECTV bills each month for most services. They bill for a full month of service at the start of your billing cycle. Pay per view movies and events appear on your bill after you order them. Payments are due approximately 20 days after the bill is sent. |
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| Are local broadcast networks available on DIRECTV? |
DIRECTV offers local broadcasts in 141 markets across the country. That's more than 92% of the nation's TV households.
DIRECTV's local channel lists are constantly being updated, please call us at 1-888-999-7331 to verify local channel availability in your area. Here's the basic channel list:
- Albany-Schenectady-Troy, NY*†
- Albuquerque-Sante Fe, NM*†
- Anchorage, AK***
- Atlanta, GA
- Augusta, GA**
- Austin, TX
- Bakersfield, CA*
- Baltimore, MD
- Baton Rouge, LA*
- Birmingham, AL
- Boise, ID**
- Boston, MA
- Buffalo, NY*†
- Burlington, VT-Plattsburgh, NY**
- Cedar Rapids, IA**
- Champaign, IL**
- Charleston, SC**
- Charleston-Huntington, WV*
- Charlotte, NC
- Chattanooga, TN**
- Chicago, IL
- Chico, CA*†
- Cincinnati, OH
- Cleveland, OH
- Colorado Springs, CO
- Columbia-Jefferson City, MO**
- Columbia, SC
- Columbus, OH
- Columbus-Tupelo, MS
- Corpus Christi, TX*
- Dallas-Ft. Worth, TX
- Davenport, IA-Rock Island-Moline, IL**
- Dayton, OH*
- Denver, CO†
- Des Moines, IA*
- Detroit, MI
- Duluth, MN-Superior, WI*†
- El Paso, TX*
- Eugene, OR*
- Evansville, IN**
- Fairbanks, AK***
- Fargo, ND*
- Flint-Saginaw-Bay City, MI*
- Fort Myers-Naples, FL*
- Fort Smith, AR**
- Fort Wayne, IN**
- Fresno-Visalia, CA*
- Grand Rapids-Kalamazoo, MI*
- Green Bay-Appleton, WI*
- Greensboro, NC
- Greenville-New Bern-Washington, NC**
- Greenville-Spartanburg, SC
- Harlingen-Weslaco-Brownsville-McAllen, TX*
- Harrisburg, PA
- Hartford-New Haven, CT*
- Honolulu, HI***
- Houston, TX
- Huntsville, AL*
- Indianapolis, IN
- Jackson, MS*†
- Jacksonville, FL*
- Johnstown, PA**
- Juneau, AK***
- Kansas City, MO
- Knoxville, TN*
- La Crosse-Eau Claire, WI**
- Lafayette, LA*
- Lansing, MI*
- Las Vegas, NV*
- Lexington, KY*
- Lincoln, NE**
- Little Rock-Pine Bluff, AR*†
- Los Angeles, CA
- Louisville, KY*
- Macon, GA**
- Madison, WI*
- Mankato, MN
- Medford-Klamath Falls, OR*†
- Memphis, TN
- Miami-Ft. Lauderdale, FL
- Milwaukee, WI
- Minneapolis-St. Paul, MN
- Mobile, AL-Pensacola-Fort Walton Beach, FL*
- Monterey-Salinas, CA*
- Myrtle Beach-Florence, SC**
- Nashville, TN
- New Orleans, LA*
- New York, NY
- Norfolk, VA*†
- Oklahoma City, OK*
- Omaha, NE*
- Orlando-Daytona, FL
- Paducah, KY-Cape Girardeau, MO*†
- Peoria-Bloomington, IL**
- Philadelphia, PA
- Phoenix, AZ
- Pittsburgh, PA
- Portland-Auburn, ME*
- Portland, OR
- Providence, RI-New Bedford, MA*
- Raleigh-Durham, NC
- Reno, NV*†
- Richmond-Petersburg, VA*
- Roanoke, VA*†
- Rochester, NY*
- Rochester-Austin, MN, Mason City, IA
- Rockford, IL**
- Sacramento-Stockton, CA
- Salt Lake City, UT†
- San Antonio, TX
- San Diego, CA
- San Francisco-Oakland-San Jose, CA
- Santa Barbara-Santa Maria-
- San Luis Obispo, CA*
- Savannah, GA*
- Seattle-Tacoma, WA
- Shreveport, LA*
- Sioux Falls, SD**
- South Bend-Elkhardt, IN*
- Spokane, WA*
- Springfield, MA*
- Springfield, MO**
- St. Louis, MO
- Syracuse, NY**
- Tallahassee, FL-Thomasville, GA*†
- Tampa-St. Petersburg, FL
- Toledo, OH**
- Topeka, KS*
- Traverse City-Cadillac, MI**
- Tri-Cities, TN (Johnson City-Bristol-Kingsport)**
- Tucson, AZ*
- Tulsa, OK*
- Tyler-Longview, TX*
- Waco-Temple-Bryan, TX**
- Washington, DC
- Wausau-Rhinelander, WI**
- West Palm Beach, FL
- Wichita-Hutchinson, KS*
- Wilkes-Barre, PA*
- Wilmington, NC*
- Yakima-Pasco-Richland-Kennewick, WA*
- Youngstown, OH **
- Zanesville, OH
*Receipt of local channels in these markets requires a DIRECTV Multi-Satellite System.
**Receipt of local channels in these markets requires the use of a second 18-inch DIRECTV Dish.
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| Are DIRECTV® sports packages affected by sports blackouts? |
| As a provider of the most comprehensive sports programming lineup in the digital home entertainment industry, DIRECTV must pay close attention to sports blackouts and restrictions. As these restrictions are sometimes complicated, we suggest that you refer to DIRECTV's website sports section, which includes a detailed description of how blackouts work. |
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| Where should I mail my payment? |
| You should mail your payment to the address that appears on your DIRECTV bill. |
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PROMOTIONS |
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| Promotions are always changing, keep checking back for what's new. |
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What Other Customers Say: |
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| “Peter utilized great listening skills and by the end of the call, it was more like I was talking to a friend than a sales representative.” - Kevin |
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